What's the best way to get help on ENS?

I’m asking for myself, obviously, but also because I don’t see an obvious place to get help on the forum or the website.

Question - I added an address record which appears to have taken. Then I set a reverse lookup, expecting the reverse lookup to allow people to find that address given the name, but it doesn’t seem to be working as I would have expected. Now, when I go to the domain it lists the right address, but it says “Reverse record set to a different name”

Totally not sure what to do next.

Could you supply the domain in question?

The domain is trueblocks.eth. Before, when I used to go to ENS.domains and look at that domain it would say the reverse lookup was pointing to a different domain (quickblocks.eth), but now it say the reverse lookup is not set. Under the quickblocks.eth domain it doesn’t even show the line for reverse lookup. Very confused at this point.

Interestingly, when I type trueblocks.eth into MyCrypto wallet or EtherScan, it resolves to the right address ( 0xf503017d7baf7fbc0fff7492b751025c6a78179b). And when I type quickblocks.eth into EtherScan I also get the right reverse lookup ( 0xb97073b754660bb356dfe12f78ae366d77dbc80f).

The resolution for trueblocks.eth looks okay, but as you mention the reverse resolution is not set.

Looking at quickblocks.eth I’m not sure your reverse resolution is set correctly:

$ ethereal ens info --domain=quickblocks.eth
Registrant is quickblocks.eth (0x3b161D57F482cd2dFBB626f0307ef92b3B094Fce)
Registration expires at 2020-05-04 01:00:00 +0100 BST
Approximate rent per year is 0.027220513349376 Ether
Controller is quickblocks.eth (0x3b161D57F482cd2dFBB626f0307ef92b3B094Fce)
Resolver is 0x226159d592E2b063810a10Ebf6dcbADA94Ed68b8
Domain resolves to 0xB97073B754660BB356DfE12f78aE366D77DBc80f

In this case your forward resolution is quickblocks.eth => 0xB97073B754660BB356DfE12f78aE366D77DBc80f but you have no reverse resolution for 0xB97073B754660BB356DfE12f78aE366D77DBc80f

However, you do have a reverse resolution of 0x3b161D57F482cd2dFBB626f0307ef92b3B094Fce => quickblocks.eth.

So for both trueblocks.eth and quickblocks.eth you probably want to set up a reverse resolution from the address to the name. I believe that there is an option in the ENS manager to do this if you are using the owning account in MetaMask (or of course you can do it with Ethereal if you don’t mind CLI).

Thanks so much for answering this. It’s super helpful. I’ll try to set the reverse resolvers now. If it’s okay, I’ll come back here and let you know when it’s done. Perhaps you can confirm it’s right?

I think it’s working now. Thanks for your help.

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Yep looks good (see last line of each output):

$ ethereal ens info --domain=trueblocks.eth
Registrant is quickblocks.eth (0x3b161D57F482cd2dFBB626f0307ef92b3B094Fce)
Registration expires at 2020-05-04 01:00:00 +0100 BST
Approximate rent per year is 0.027575176823856 Ether
Controller is quickblocks.eth (0x3b161D57F482cd2dFBB626f0307ef92b3B094Fce)
Resolver is 0x226159d592E2b063810a10Ebf6dcbADA94Ed68b8
Domain resolves to 0xf503017D7baF7FBC0fff7492b751025c6A78179b
Address resolves to trueblocks.eth
$ ethereal ens info --domain=quickblocks.eth
Registrant is quickblocks.eth (0x3b161D57F482cd2dFBB626f0307ef92b3B094Fce)
Registration expires at 2020-05-04 01:00:00 +0100 BST
Approximate rent per year is 0.027575176823856 Ether
Controller is quickblocks.eth (0x3b161D57F482cd2dFBB626f0307ef92b3B094Fce)
Resolver is 0x226159d592E2b063810a10Ebf6dcbADA94Ed68b8
Domain resolves to 0xB97073B754660BB356DfE12f78aE366D77DBc80f
Address resolves to quickblocks.eth
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