Unclaimed deposit search

When I input my ENS name into reclaim.ens.domains I see that it has a claimable 0.01 ETH deposit. However, when I input my wallet address that owns that ENS name it says the wallet has “owns 0 (worth 0.00 ETH) names to claim deposit”. Why is this? How do I claim? There is no but to claim

The claim is for people who originally put deposit back in 2017 until we change the model to rent model in 2019. If you are trying to claim the deposit you put, please contact us on dev channel on our discord to help. Just to bear in mind that the gas may be too high the claim right now

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Could you send me the link to dev channel? How can I contact? Tks!